Software Tools

Decision Support

The Rule Base Engine

Business rules are a part of the policies and procedures of an organization and govern business functions in a large number of commercial situations. These rules can change from time-to-time to accommodate changes in the business world. Such changes lead to changes in the software application that caters to the business function. A commercial application has various modules such as workflow, client-server, database, transaction management, etc., and if business rules are hard-coded in the application, each change becomes expensive and time consuming, leading to severe maintenance problems. Considering the number of times business rules change and differ for different environments, it is efficient to define such rules using Infrex rule engine and integrate them into applications. When rules change, Infrex allows modification of rules using a simple rule language and integrates the changes with the application modules.

Register at:
http://www.pune.tcs.co.in/Infrex_Registration_form.htm

For further information contact:
Infrex

Reuse knowledge - the easy way

In today’s business environment, delivering excellent customer service is the key differentiating factor that drives customer loyalty and ultimately profits. It is also the most challenging aspect of business.

Fast Effective Response is today’s buzzword. We believe that an enterprise should gain from its existing organizational expertise and sustain an infrastructure as well. Its employees, customers and partners should get the right information in an efficient and cost-effective manner.

The primary concern for any organization today is to:

deliver an outstanding experience every time one communicates with the customer

increase efficiency & productivity by eliminating friction in the support processes

That’s precisely where the range of products, Consult MindShare and Consult Intrieve come in.

For further information contact:
Consult